CURRICULUM VITAE
IDENTITAS DIRI
Nama : Yayuk Sri Rahayu, SE., MM.
NIP/NIK : 19770826 200801 2 011
Jenis Kelamin : Perempuan
Tempat dan Tanggal Lahir : Situbondo, 26 Agustus 1977
Status Perkawinan : Kawin
Agama : Islam
Golongan / Pangkat : III-b /Penata Muda Tk I
Jabatan Fungsional Akademik : Calon Dosen Fakultas Ekonomi
Perguruan Tinggi : Universitas Islam Negeri (UIN) Malang
Alamat : Jl.Gajayana 50 Malang
Telp./Faks. : 0341-558881
Alamat Rumah : Perum. Vila Bukit Tidar A2-121 Malang
Telp. 085855231430
E-mail : ysrais77@yahoo.com
RIWAYAT PENDIDIKAN
Tahun
Lulus Jenjang Perguruan Tinggi
1989 SD SDN Tanjung Kamal II Situbondo
1992 SMP SMPN I Mangaran Situbondo
1995 SMA SMAN I Situbondo
RIWAYAT PENDIDIKAN PERGURUAN TINGGI
Tahun
Lulus Jenjang Perguruan Tinggi Jurusan/
Bidang Studi
1999 S1 Universitas Islam Malang Manajemen
2003 S2 Universitas Brawijaya Malang Manajemen
PELATIHAN PROFESIONAL
Tahun Pelatihan Penyelenggara
2008 Pelatihan Peningkatan Sumber Daya Manusia (SDM) berupa Pembelajaran Inovatif FE UIN Malang
2008 Workshop Penelitian Dosen Baru Lemlit UIN Malang
2009 Training for Trainer – Training Dosen Ulul Albab UIN Maulana Malik Ibrahim Malang
2009 Pendidikan dan Pelatihan Standar Mutu Calon Dosen DEPAG
2009 Pelatihan Pemantapan Sistem Tanggung Renteng Kopwan SU Setia Budi Wanita Malang
PENGALAMAN JABATAN
Jabatan Institusi Tahun ... s.d. ...
Anggota Unit Penelitian dan Pengabdian Masyarakat (UP2M) FE UIN Malang 2008-sekarang
PENGALAMAN MENGAJAR
Mata Kuliah Jenjang Institusi/Jurusan/Program Tahun ... s.d. ...
Pengantar Manajemen S-1 Manajemen- UIN Malang 2009
Pemasaran Internasional S-1 Manajemen- UIN Malang 2009
Bisnis Internasional S-1 Manajemen- UIN Malang 2009
Tarbiyah Ulul Albab S-1 Manajemen- UIN Malang 2009
PENGALAMAN PENELITIAN
Tahun Judul Penelitian Jabatan Sumber Dana
2009 Penerapan Sistem Tanggung Renteng pada Kopwan Serba Usaha Setia Budi Wanita Malang Mandiri
KARYA TULIS ILMIAH
A. Buku/Bab/Jurnal
Tahun Judul Penerbit/Jurnal
1999 Analisis Pengaruh Rasio Modal dan Rasio Aktifitas Operasi Terhadap Laba Per Saham (Studi pada Bank yang Listed di BES)
Skripsi-S1 Ekonomi
2003 Analisis Pengaruh Dimensi Kualitas Jasa Terhadap Kepuasan dan Loyalitas Mahasiswa (Studi pada Universitas Swasta di Kota Malang)
Thesis S2 Ekonomi
2008 Kualitas Jasa dan Kepuasan Mahasiswa Universitas Swasta di Kota Malang
Jurnal Iqtishoduna Mei 2008
2009 Penerapan Sistem Tanggung Renteng pada Kopwan Serba Usaha Setia Budi Wanita Malang Jurnal Iqtishoduna Vol 5 No 2 Mei 2009
PESERTA KONFERENSI/SEMINAR/LOKAKARYA/SIMPOSIUM
Tahun Judul Kegiatan Penyelenggara
2008 Mengkaji Perbankan Syariah di Indonesia FE UIN Malang
2008 Workshop Peningkatan SDM Tahun 2008 UIN Malang
2008 Workshop Pengembangan Silabi dan Satuan Acara Perkuliahan (SAP) FE UIN
2008 Penulisan Karya Ilmiah Berparadigma Integrasi FE UIN Malang
2008 Diskusi Rutin Forex Transaction Based on Theoritical and Practical Experiences FE UIN Malang
2009 Diskusi Rutin Fenomena-fenomena di Sekitar Kebijakan Initial Public Offering (IPO) dan Kinerja Perusahaan di Indonesia FE UIN Malang
2009 Diskusi Rutin Urgensi Orientasi Pasar FE UIN Malang
2009 International Seminar Economics Curriculum Conceptual Framework in Islamic Perspective FE UIN Malang
2009 Lokakarya Pengolahan Naskah dan Pengelolaan Penerbitan Jurnal Ilmiah Jurnal Saintika UIN Malang
2009 Lokakarya Peningkatan Mutu Jurnal Ilmiah DP2M Dikti dan Jurnal el Harakah UIN Malang
2010 Pelatihan Tata Kelola Administrasi FE UIN Malang
KEGIATAN PROFESIONAL/PENGABDIAN KEPADA MASYARAKAT
Tahun Kegiatan
2008 Ketua Forum Komunikasi Orang Tua Siswa (FORKOTUS) TA 2008-2009 TK Nurul Hikmah Vila Bulit Tidar Merjosari Malang
2008 Sekretaris Panitia PKLI Semester Genap 2008-2009 FE UIN Malang
2008 Juara III Lomba Cerdas Cermat PKK RW XI Kelurahan Merjosari Malang
2008 Juara Harapan II Lomba Senam RW XI Kelurahan Merjosari Malang
2009 Sekretaris Panitia PKLI Semester Gasal 2009-2010 FE UIN Malang
2009 Sekretaris Panitia PKLI Semester Genap 2009-2010 FE UIN Malang
2009 Sekretaris Forum Komunikasi Orang Tua Siswa (FORKOTUS) TA 2009-2010 TK Nurul Hikmah Vila Bulit Tidar Merjosari Malang
Selasa, 19 Januari 2010
Senin, 18 Januari 2010
Silabus Bisnis Internasional
 | |||||||||||
| Kode Matakuliah | : 0751317 | ||||||||||
| Nama Matakuliah | : Bisnis Internasional | ||||||||||
| Jumlah Kredit | : 2 | ||||||||||
| Semester | : V | ||||||||||
| Jenis Matakuliah | : Mata Kuliah Keahlian Berkarya (MKB) | ||||||||||
| A. Deskripsi Matakuliah | |||||||||||
| Mata kuliah ini bertujuan memperkenalkan konsep dasar mengenai berbagai teori ekonomi dan bisnis | |||||||||||
| internasional dalam menjelaskan hubungan antar negara dewasa ini | |||||||||||
| B. Materi Perkuliahan | |||||||||||
| SESI | MATERI | ||||||||||
| 1 | Definisi dan ruang lingkup ekonomi dan bisnis internasional (global) | ||||||||||
| 2 | Perdagangan dan investasi dalam bisnis internasional | ||||||||||
| 3 | Teori ekonomi bisnis internasional | ||||||||||
| 4 | Lingkungan internasional : Dinamika organisasi internasional | ||||||||||
| 5 | Lingkungan internasional : Sistem moneter internasional | ||||||||||
| 6 | Lingkungan luar negeri : Kekuatan ekonomi dan sosioekonomi | ||||||||||
| 7 | Lingkungan luar negeri : Kekuatan budaya | ||||||||||
| 8 | Lingkungan luar negeri : Kekuatan politik dan hukum | ||||||||||
| 9 | MIDDLE TEST | ||||||||||
| 10 | Lingkungan luar negeri : Kekuatan persaingan dan tenaga kerja | ||||||||||
| 11 | Lingkungan organisasi : Strategi, desain organisasi, dan pengendalian | ||||||||||
| 12 | Lingkungan organisasi : Menilai dan menganalisis pasar | ||||||||||
| 13 | Lingkungan organisasi : Manajemen sumber daya manusia | ||||||||||
| 14 | Lingkungan organisasi : Manajemen keuangan | ||||||||||
| 15 | Lingkungan organisasi : Manajemen Operasi | ||||||||||
| 16 | Organisasi dan Kerjasama perdagangan internasional | ||||||||||
| 17 | Praktik ekspor dan impor | ||||||||||
| 18 | FINAL TEST | ||||||||||
| Buku Referensi | |||||||||||
| 1. Ball, Donald A. 2006. Bisnis Internasional. Salemba Empat. | |||||||||||
| 2. Hill, Charles WH. 2004. International Business. McGraw Hill. | |||||||||||
| 3. Hodgetts, Richard M. International Management. McGraw Hill. | |||||||||||
| a.n. Dekan | |||||||||||
| Pembantu Dekan Bidang Akademik | |||||||||||
| Ahmad Fahrudin A.,SE.,M.M | |||||||||||
| NIP: 150294653 | |||||||||||
Silabus Pemasaran Internasional
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| UNIVERSITAS ISLAM NEGERI (UIN) MALANG | |||||||||||||||
| FAKULTAS EKONOMI | |||||||||||||||
| Jalan Gajayana 50, Malang 65144, Telepon(0341) 558881 Faksimile (0341) 558881 | |||||||||||||||
| Nomor Dokumen | FORMULIR SILABUS MATA KULIAH | ||||||||||||||
| FM-FE-010 | |||||||||||||||
| Revisi : 0 | |||||||||||||||
| Kode Matakuliah | : 0751409 | ||||||||||||||
| Nama Matakuliah | : Pemasaran Internasional | ||||||||||||||
| Jumlah Kredit | : 3 SKS | ||||||||||||||
| Semester | : 5 | ||||||||||||||
| Jenis Matakuliah | : Mata Kuliah Perilaku Berkarya (MPB) | ||||||||||||||
| A. Deskripsi Materi : | |||||||||||||||
| Mahasiswa diharapkan mampu menjelaskan dan memahami ruang lingkup dan konsep dasar kegiatan pemasaran global dan | |||||||||||||||
| faktor- faktor lingkungan yang mempengaruhinya. | |||||||||||||||
| B. Materi Perkuliahan | |||||||||||||||
| Sesi | Materi | ||||||||||||||
| 1 | Pengertian dan Arti Pentingnya Manajemen Pemasaran Global | ||||||||||||||
| 2 dan 3 | Perencanaan Manajemen Pemasaran Global | ||||||||||||||
| 4 dan 5 | Lingkungan Manajemen Pemasaran Global | ||||||||||||||
| 6 | Sistem informasi Manajemen Pemasaran Global | ||||||||||||||
| 7 dan 8 | Segmentasi, Target dan Posisi pemasaran global | ||||||||||||||
| 9 | UTS | ||||||||||||||
| 10 | Keputusan produk Global | ||||||||||||||
| 11 | Keputusan penetapan harga Global | ||||||||||||||
| 12 | Keputusan Saluran distribusi Pemasaran Global | ||||||||||||||
| 13 | Promosi Produk Global | ||||||||||||||
| 14 | Ekspor dan Impor | ||||||||||||||
| 15 dan 16 | Memimpin, mengorganisasi dan mengendalikan usaha Manajemen Pemasaran Global | ||||||||||||||
| 17 | Masa depan Manajemen Pemasaran Global | ||||||||||||||
| 18 | UAS | ||||||||||||||
| C. Referensi | |||||||||||||||
| 1. Keegan, Wareen J.2007. Manajemen Pemasaran Global Edisi B. Indonesia. PT. Indeks | |||||||||||||||
| 2. William Taylor, The Logic of Global Business | |||||||||||||||
| 3. Simamora, Henry. 2000. Manajemen Pemasaran Internasional, Salemba Empat | |||||||||||||||
| 4. Jain, C Subhash. 2001. Manajemen Pemasaran Internasional. Erlangga | |||||||||||||||
| 5. Hitt, Michael A. 2001. Manajemen Strategi: Daya Saing & Globalisasi. Salemba Empat | |||||||||||||||
Kualitas Jasa dan Kepuasan Mahasiswa
ANALISIS KUALITAS JASA DAN KEPUASAN MAHASISWA PERGURUAN TINGGI SWASTA DI MALANG
Yayuk Sri Rahayu*)
Abstract
In globalization era, the company must have the ability to satisfy their customer to be the winner of business competitiosince customer satisfaction depends on product or service quality. The purpose of this research is to find student’s assessment about service quality that was given by private universities in Malang and what kind of service quality attributes which has less performance based on student expectation. This research used purposive and accidental sampling and analysis instrument is Importance-Performance Analysis. The results show, first, level of received service quality is still under level of student expectation so they are unsatisfied second, there are four attributes which has less performance than student expectation that are the accuration of lecturer assessment, the willingness of lecturer and staff to listen and receive suggestion from students, meeting lecturer easily, and lecturer and staff serve students well. Therefore, based on this result, private universities in Malang have to make this four attributes as a major priority in continous improvement of quality program to win competition.
Key words : Service quality, Satisfaction, Competition.
download link
Yayuk Sri Rahayu*)
Abstract
In globalization era, the company must have the ability to satisfy their customer to be the winner of business competitiosince customer satisfaction depends on product or service quality. The purpose of this research is to find student’s assessment about service quality that was given by private universities in Malang and what kind of service quality attributes which has less performance based on student expectation. This research used purposive and accidental sampling and analysis instrument is Importance-Performance Analysis. The results show, first, level of received service quality is still under level of student expectation so they are unsatisfied second, there are four attributes which has less performance than student expectation that are the accuration of lecturer assessment, the willingness of lecturer and staff to listen and receive suggestion from students, meeting lecturer easily, and lecturer and staff serve students well. Therefore, based on this result, private universities in Malang have to make this four attributes as a major priority in continous improvement of quality program to win competition.
Key words : Service quality, Satisfaction, Competition.
download link
SISTEM TANGGUNG RENTENG
PENERAPAN SISTEM TANGGUNG RENTENG
PADA KOPERASI WANITA SERBA USAHA “SETIA BUDI WANITA” MALANG
Yayuk Sri Rahayu
Fakultas Ekonomi UIN Malang
Abstract
This research aimed to describe the implementation of tanggung renteng system and the role of women at Kopwan Setia Budi Wanita Malang. Tanggung renteng system is a sharing responsibility and implementation of collectivity concept on everyone at cooperation. Descriptive analysis was used to get the answer of the purpose. The results shows, first, the implementation of tanggung renteng system consists of decision making process (acceptance of new member), finansial (loan), risk, and the future of cooperation. The increase in member, asset, omzet, and profit shows the success of implementation of this system. Second, women take a part on cooperation development sinc they can increase family economic and natinal economic in general.
key words : tanggung renteng system, women role, natinal economic
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